Are you receiving enough emails? Asked no one. Ever. I’m yet to meet someone who has complained about not receiving enough emails. We email reminders…
Are you offering 5 star service? I was recently staying at a purportedly 5 star hotel and whilst I had an enjoyable stay I didn’t…
Why pay more? Driving home the other day I passed a van for a glazier and proudly plastered all over the side and back of…
Why are good ideas so hard to adopt? If you’ve not yet heard the Malcolm Gladwell podcast Revisionist History then check it out now! My…
Business Records Checks HMRC has announced that it will be re-launching its Business Records Checks (BRC) starting in November 2012. HMRC intends to write to…